Privacy Policy

Igloo Himalaya Treks Pvt. Ltd. (“Igloo Himalaya”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you interact with us, including when you book a tour, make inquiries, or visit our website.  

1. Information We Collect

• Personal Information: We may collect personal information from you, such as:
  • Name
  • Contact information (phone number, email address)
  • Date of birth
  • Nationality
  • Passport number
  • Emergency contact information
  • Dietary restrictions
  • Medical conditions (if any)
• Booking Information: We collect information related to your bookings, such as:
  • Tour dates
  • Travel companions
  • Payment information
• Website Usage Information: We may collect information about your use of our website, such as:
  • IP address
  • Browser type
  • Pages visited
  • Cookies

2. How We Use Your Information

We use your information for the following purposes:

• To process your bookings: We use your information to confirm your bookings, arrange travel logistics, and provide you with the necessary information for your trip.
• To communicate with you: We use your contact information to communicate with you regarding your bookings, answer your inquiries, and provide you with updates and information about our services.
• To improve our services: We use your feedback and website usage information to improve our services and website.
• To comply with legal and regulatory requirements: We may use your information to comply with applicable laws and regulations.  
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3. Sharing Your Information

We may share your information with:

• Service providers: We may share your information with third-party service providers, such as transportation companies, accommodation providers, and guides, who assist us in providing our services.  
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• Travel insurance providers: If you request travel insurance through us, we may share your information with the insurance provider.
• Law enforcement agencies: We may disclose your information to law enforcement agencies if required by law or in response to a lawful request.

4. Data Security

We take appropriate measures to protect your information from unauthorized access, use, and disclosure. We use a combination of physical, electronic, and managerial safeguards to protect your information.

5. Cookies

We may use cookies on our website to enhance your browsing experience and collect information about your website usage. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.  

6. Children’s Privacy

Our services are not intended for children under the age of [Age]. We do not knowingly collect personal information from children under this age.  

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:  

Igloo Himalaya Treks Pvt. Ltd.

Naya Bazar, Kathmandu, Nepal 

+977 986-0843980

info@igloohimalayatreks.com